Privacy Policy – TwinArcus

Privacy & Policy

TwinArcus is committed to protecting your privacy online. This privacy policy applies to the information that TwinArcus collects and receives from you. By using this website, TwinArcus, you agree to the terms of this Privacy Policy. Please read the following policy to know how your personal information will be treated while you use TwinArcus Services. The information gathering and dissemination practices are given below.

Personal Information

TwinArcus collects your “Personal Information”- such as names, addresses, phone numbers, e-mail addresses as well as other non-public information that is personally identifiable. We collect this information at the time of user registration, placement of an order, a support query or a call on ‘contact us’ form.

TwinArcus may also collect your personal information from other places as well. This includes the information TwinArcus receives from our affiliated entities or third parties which are involved in the provision of services to you.

The source of this information can be in-person discussions, telephone conversations, and electronic or other written communications.

Cookies

TwinArcus may use cookies to collect your general internet usage information. A cookie saves a file, containing information, on the hard drive of your computer and uses it to improve the website experience. We can analyze user demographics and usage pattern using this information. Cookies help us store information about your preferences so that we can speed up your searches by returning personalized queries. However, you can decline cookies by activating the browser setting. A refusal to cookies may lead to inaccessibility of certain parts of our site. Our system will save cookies whenever you use our website, even if you have modified your browser setting.

How do we use Personal Information?

The personal information is gathered with the consent of users. This information is used for communication- such as to send product recommendations, newsletter, information about a particular technology vendor, etc. TwinArcus also provides technology buying advice through e-mail or phone call. The personal information we collect from you can be used:

To personalize your experience, as we can respond to your individual needs in a better way.
To improve our website, as this information helps us improve our products and services.
To process transactions to deliver the purchased product or service.
To send offers, discounts, and updates related to a product or service via e-mail or traditional mail.

Third-Party information sharing

TwinArcus does not sell or share your personal information with others.

TwinArcus may share your personal information with others as required by the law- such as regulatory bodies, government entities, our affiliates and third parties in connection with the provision of services to you. Information can be shared only with those with whom you have requested us to share information.

TwinArcus, under no circumstances, shares your personal information with an unaffiliated third party who is not working with us without first obtaining your permission. If there arises a need to share your information, it will be done only after acquiring permission from you. TwinArcus will provide your personal information to the following types of third parties for the associated reasons:

Carriers: Your name and address to companies which provide a delivery service.
Financial Institutions: Your payment information, name, address, and phone number will be shared with financial institutions to process transactions.
Logistics: Your name, address and phone number will be shared to those entities or people involved in our network of distribution so that your order can be processed and shipped with speed and accuracy.

TwinArcus requires all these third parties to agree to treat your personal information with confidentiality and security. All third parties are required to sign an agreement, which includes our privacy policy outlined here. This statement does not deal with the privacy policies of our Independent Consultants. However, Independent Consultants agree to comply with all privacy laws and regulations.

Having said that, we reserve the right to disclose and use your personal information if we are required to do so: (a) by law; (b) by a court order; (c) by a law enforcement agency; (d) to enforce our other terms, conditions, or policies; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of TwinArcus, you or others; and (g) to pursue remedies or restrict the damages we may sustain.

Security

To ensure the security of your sensitive data, we implement a variety of security measures when you place an order or enter, submit, or access your personal information. With a secure server, your sensitive information (payment gateway details) will not be stored after the transaction.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Email at info@twinarcus.com

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